What To Do When You’re Hit By An Uber, Lyft, or Rideshare Driver?

Posted On March 03, 2021

What To Do When You’re Hit By An Uber, Lyft, or Delivery Driver?

Rideshare companies like Uber and Lyft have changed the way we get around. Services like DoorDash, Uber Eats, and PostMates havewhat to do if you're involved in an accident with an uber or lyft rideshare driver changed how we get food from our local restaurants. These companies have undoubtedly made our lives more convenient. But there is also no doubt that the exponential increase in the number of rideshare and delivery drivers has contributed to more and more injury-causing accidents.

According to a recent study conducted by the University of Chicago and Rice University, rideshare companies are believed to increase the number of fatal accidents in the United States by between two and three percent.kamo

Whether they are carrying passengers or dinner, the drivers who work for these companies are no different than you and me. Even though they are making money for their driving, they have no special training. The requirements and screening involved before a person can drive for a rideshare or delivery company are no more burdensome than those for renting a car.

And that means that they are just as likely as any other driver to cause or be involved in accidents.

What Causes Rideshare and Delivery Driver Accidents? 

Rideshare and delivery drivers hit other cars or pedestrians for the same reasons other drivers do: speeding, distracted driving, tailgating, drowsy driving, etc. But if you find yourself in a collision with one of these vehicles, the process of seeking and recovering compensation for your injuries can be significantly more complicated.

Who Is Held Responsible?

As much as drivers are central to their success, Uber, Lyft, DoorDash, PostMates, and similar services try to keep their drivers at arms-length in an effort to limit their responsibility for accidents and injuries. Hiding behind legal fictions and complicated, restrictive insurance policies, delivery and rideshare companies may claim that they have no liability for their drivers’ negligence, leaving victims to seek compensation from drivers who may be significantly underinsured.

For example, these companies often take the position that when their app is turned off or their drivers are not available to pick up food deliveries or passengers, the driver is not “on-the-job.” Therefore, they argue, the company is not responsible for any accidents or injuries that happen during that time.

These efforts to avoid legal responsibility make what you do and who you speak with immediately after an accident with a rideshare or delivery driver so critical. Whether you were a passenger, in another vehicle, or a pedestrian, here is what you should do in the aftermath of a crash with a rideshare or food delivery service vehicle.

Call 911 And Get Medical Attention

Call 911 immediately, even if no one appears to be injured. Report basic information such as your location, name, address, and driver’s license number and let them know of any injuries. Truthfully and calmly answer all questions a first responder asks you, but do not admit or imply that you were at fault.

Getting medical attention must be your top priority. Not all injuries from a car accident make themselves apparent immediately. You may not experience any pain or other symptoms for days or weeks after the crash. By getting medical attention quickly, you will either confirm that you are okay or, if you are hurt, you’ll get the care you need and will have the documentation and medical records that can become crucial pieces of evidence in any claim for compensation for your injuries.

Gather Evidence

If possible, take photos of the accident scene and the condition of the vehicles involved. Take down the names and telephone numbers of any witnesses, and obtain the year/ make/model of all vehicles involved in the accident along with a full license plate number. Get insurance information from the rideshare/delivery driver, including their personal auto insurance policy numbers as well as any information about the company’s coverage.

If you can, find out whether the driver’s app was on at the time of the accident, that is, whether they were in the process of picking up or transporting a passenger or delivery. This plays an important role in determining the source and amount of insurance coverage available to compensate you for your injuries and losses. However, in any conversations with the driver, do not say anything that would imply, admit, or suggest that you were in any way at fault for the crash.

Notify Your Insurance Company

Call your insurance company and report the accident. However, do not under any circumstances admit fault or enter into any agreement with the insurance company about compensation or payment without first speaking with an auto accident lawyer.

Call a Rideshare/Delivery Driver Accident Attorney

Even if attorneys and lawsuits are the last things on your mind, you should contact an experienced rideshare/delivery driver accident lawyer as soon as you can. Your lawyer can help protect you and your rights, evaluate your accident, and advise you as to next steps.

There are strict time limits in Illinois that apply to auto accident injury claims, and if you wait too long, you could lose any right to compensation. Additionally, your lawyer will not be intimidated or fooled by the tactics many auto insurance companies use to get victims to settle their claims for amounts significantly lower than they deserve. After an accident, a good rideshare accident lawyer will be your best ally as you recover from your injuries and losses, fighting to get you the compensation and resources you need and deserve.

Call Kirk Moyer Today To Arrange For Your FREE Rideshare/Delivery Driver Accident Consultation

If you have been injured in an Uber, Lyft, DoorDash, Uber Eats, or other ridesharing or food delivery service accident, please give Kirk a call at to arrange for your FREE initial consultation. You pay nothing unless Kirk recovers compensation for you, so there is no reason not to reach out.